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  • Where is my order?
    Orders are placed with our warehouse and are typically dispatched the day after your order. Delivery times will vary based on shipping address and preferences, but it could take up to 7 business days for delivery. For more details about your order please contact Don’t forget to include your order number.
  • How do I return my order?
    If you would like to return your Yvolution product, visit our Exchange & Returns section or contact our dedicated customer services team at for more information.
  • How do process my payments?
    Payments on are processed using Stripe payments. Yvolution does not have access to credit card details. All major credit cards are accepted by Stripe, but if you have any trouble purchasing, contact us at
  • The Yvolution product I am looking for is out of stock, when will you have it back again?
    Please keep checking back regularly on our website as we frequently update our stock levels. Alternatively, please contact us directly and we would be happy to help!
  • How long is the delivery time?
    We deliver within the following time frames: USA: 1-5 days All depending on the method of shipment chosen.
  • My items are damaged, what should I do?
    Please get in touch with our support team via Livechat or email
  • Can your Yvolution scooters be folded for travel?
    When you can take your children’s scooters with you when you travel, you’ll expand the world they can explore. Many of our Yvolution scooters are foldable, making them easy to transport by car and plan. Our foldable scooters include the Y Glider Kiwi Yes, Y Glider Nua Yes, Y Fliker C5 Yes, Y Fliker Lift Yes, Y Fliker C3 Yes, Y Fliker A1 Yes, Y Fliker A3 Yes, and the Neon Fliker DLX Yes.
  • Can I return my Yvolution scooter if I’m unsatisfied with my purchase?
    We understand that not every one of our products is right for every child. If you’re not satisfied with your purchase, or perhaps the scooter that you’ve bought is too old or too young for your child, then you can return it to us for a refund. Please note that returns must be made within 30 days of purchase to ensure that you receive a refund for your product.
  • Do your Yvolution scooters come with a warranty?
    While every care goes into the design and manufacture of our products, we know that mistakes can happen. To put your mind at ease, all our products come with a warranty. The length of the warranty is dependent on your country – for our US customers it is one year, and for our UK customers, it is two years. For more information on our products, warranties, and returns, don’t hesitate to get in contact with us.
  • Product Comparison by age, size and more
    Access our page here to check all product comparisons to know what will be the best product for your kid.
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